The Glen Retirement System

Private Dining Server Split Shift

Location

Shreveport, LA

Type

Full Time

               
         "Serving Happiness:  Come join our Fun-Loving Team of Servers at The Glen!"                             

 The Glen, a Life Plan Community is seeking a full-time experienced server for our new Independent Living community. For us, it is about working with individuals who agree that the dining experience should always be a positive one for the residents of The Glen. 

Why Choose The Glen: 

  • Our Management Team and Board of Directors work to honor the rich history of The Glen, and ensure that The Glen remains at the forefront of our industry and a vital part of the local community for over 125 years.
  • We are an organization culture focusing on “resident directed” philosophy that caters to each resident's individuality by respecting their choices, preserving their dignity and giving them every opportunity to live a purposeful life. 
  • We focus on developing and fostering close ties. Team members build relationships among themselves and the residents they serve. The Glen places emphasis on the value of connection.  
POSITION: Server for Private Dining Room

SHIFT:    2 days - 6:30 a.m. - 3:00 p.m. &
                2 days - 10:30 a.m. - 7:00 p.m.
                (4 days on/ 2 days off)

Server Duties and Responsibilities

  • Greets guests and presents them with the menu
  • Informs guests about the special items for the day and menu changes if any
  • Suggest food and beverages to the guest 
  • Take food and beverage orders from the guest on the order taking pads or on the handheld Point of sale (POS) system
  • Obtaining revenues, issuing receipts, accepting payments
  • Performing cleaning tasks as needed or directed by supervisor. 
  • Filling in for absent staff as needed
  • Punch the order on the POS machine and make sure to enter the special requirements made by the guest while ordering the food; (example – no garlic, less spicy, without egg, etc.)
  • Communicate to the guest and provide assistance with their queries
  • Coordinate with kitchen staff to ensure smooth operation and resident/guest satisfaction
  • Serve food and beverage to the guest as per the course of order
  • Observes guests and ensure their satisfaction with the food and service
  • Promptly respond to guest with any additional request
  • Bus tables when guests leave.
  • Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, refilling glasses
  • Adhere to grooming and appearance standards consistently
  • Must have some familiarity with basic cooking skills; (example – salad preparation, dessert plating, etc.)
  • Assist with stocking and maintain the dining room par stock levels and side station
  • Help other areas of the restaurant such as answering telephones and completing financial transactions for the Take-Out
  • Close the shift on the POS terminal
  • Other duties assigned by supervisor or manager including but not limited to this list
QUALIFICATIONS/REQUIREMENTS: 
 
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill and/or ability required. 
 
  • High school or equivalent preferred
  • Previous serving experience and/or training preferred
  • Completion of ServeSafe course upon hire.
  • Must be a people-oriented individual, have excellent oral communication skills, and the ability to work with a diverse group of people.  
  • Computer skills appropriate to job tasks include Point-of-Sale system
  • Organizational and time-management skills
  • Ability to read, speak, write, and follow oral and written instructions
MATHEMATICAL SKILLS:
 
  • Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.  
PHYSICAL DEMANDS:                          
  • Must be able to perform in a high-traffic, high-energy environment.
  • Must be able to lift up to 50 pounds; pull, push up to 90 pounds.
  • Finger and hand dexterity to operate small equipment and perform job tasks.
  • Significant stooping, bending, standing, walking
  • Works in warm, humid environment with exposure to sudden temperature changes when entering the freezer or walk-in
BENEFIT PACKAGE:   

  • Competitive pay-rates - $11.00 per hour
  • Paid Time Off (PTO) 
  • Holidays on hire 
  • Major medical, dental and vision plans 
  • Supplemental Insurance available during open enrollment once a year
  • 403 (b) Retirement Plan

Company Website: WWW.THEGLENSYSTEM.ORG

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